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What are the shipping costs?
When will I receive my order?
Do you sell to international buyers?
What is your return policy?
How do I track my order?
Do you charge sales tax?
I would like to leave POSITIVE FEEDBACK, but I don't know how!
What is your Privacy Policy?


What are the shipping costs?
Free shipping includes First Class US Postage from PA. If you need expedited shipping, you must pay the difference between First Class and Priority or ExpressMail.

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When will I receive my order?
All orders are shipped from PA within one business day of completed payment.

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Do you sell to international buyers?
Yes! We request that international buyers email us for a shipping quote.

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What is your return policy?
All beanie baby and Hallmark ornament sales are final; no returns will be accepted on these items. Buyer may return any handbag or accessory item if not completely satisfied. Please retain original tags and packaging materials and include with your return. Buyer will be responsible for all shipping charges on returns, including the original charge. Return request by email must be made within 14 days of the date the item is received. For Holiday purchases, return request must be made within 7 days from receipt of gift. Refund given upon receipt of returned item.

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How do I track my order?
All US orders are shipped with Delivery confirmation via USPS. If payment is made with Paypal or Google Checkout, you will automatically receive an email that includes the tracking number. If payment is made with a money order, we will email you the tracking number.

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Do you charge sales tax?
I do not charge state sales tax on my merchandise, therefore any state sales tax owed is the responsibility of the buyer.

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I would like to leave POSITIVE FEEDBACK, but I don't know how!
When placing an order on eCrater, you will receive a feedback link in your email at the time of the sale. After 20 days if feedback has not been left, eCrater will send a reminder to you with another link, which gives you an opportunity to leave positive feedback.

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What is your Privacy Policy?
We will not sell, distribute or share your personal information to third parties, other than as necessary to fulfill your purchase, for example, to ship an order.

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Last Updated: 14 Sep 2017 08:58:20 PDT home  |  about  |  terms  |  contact
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